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INTRODUCTION: We have a strong commitment to providing excellent service to all of
our customers, including respecting their concerns about privacy. We understand
that visitors to our website may have questions about whether and how this website
collects and uses information. Accordingly, we have prepared this statement to
inform you of our privacy principles. Use of this website by you will be deemed
as your acknowledgment and acceptance of this privacy statement.
BROWSING: Visitors who browse this website do so on an anonymous basis.
We have not configured this website to collect any information from your
computer without your input. This means that, unless you voluntarily and
knowingly provide us with information, we will not know your identity,
your e-mail address, or any other information identifiable to you.
INTERNET PROTOCOL (IP) ADDRESS: An IP address is a number that is automatically
assigned to your computer every time you browse the Internet. When users request
a page from our site, our servers log the user's current IP address. We use IP
addresses to help diagnose problems. We do not link IP addresses to anything
personally identifiable. Thus, each user session is anonymous.
INFORMATION: When we need to collect information from you, we will ask you to
voluntarily supply us with the information we need. For example, if you would
like to make a reservation at one of our hotels, we will ask you for information
such as name, address, telephone number, e-mail address, credit card type,
credit card number, expiration date and room preference (non-smoking room or
no preference) to process your reservation. We will use your e-mail address to
send a confirmation and, if necessary, might use the other information to contact
you for help to process the reservation. When we ask you for personal data when
making a reservation or purchasing a gift certificate, including your name,
address and credit card data, it is transferred over a Secured Sockets Layer
(SSL) line provided you are using a SSL enabled browser such as Microsoft
Internet Explorer or Netscape Navigator. This ensures that your information
is encrypted as it travels over the Internet. This secure mode is enabled
before any such information is transmitted from your computer. You will know
you are in secure mode when the padlock icon in the lower right hand corner
of the computer screen appears in the locked position. In addition, when
accessing a secure server, the first characters of the site address with change
from "http" to "https". After information reaches us it is stored on a secure
server that resides behind a firewall that is designed to block access from
outside the Company.
We may also ask you to fill out an online customer survey, to obtain your
suggestions or comments about your use of our services, or for similar
purposes. Providing this information is voluntary. We also, at times,
may use an interactive dialogue product to assist visitors while on certain
web pages. The content of the dialogue is not identifiable to you unless you
voluntarily provide us with your name or other information regarding your
identity. The dialogue product is used only to facilitate your visit by
providing the additional information you request, and the content will not
be stored and used by us except for quality assurance and statistical analysis
purposes, so that we can better anticipate our prospective customers' needs.
COOKIES: Like many companies, from time to time we may use "cookie" technology
on our Site. When you visit our site, the cookie tells us whether you've
visited us before or are a new visitor, where you were referred from and
also tells us if you booked. The cookie does not track any personal information
about you or provide us with any way to contact you, and the cookie does not
extract any information from your computer.
USE OF INFORMATION: We treat the information you provide to us as confidential information;
it is, accordingly, subject to our company's security procedures and strict corporate
policies regarding protection and use of confidential information. Because laws applicable
to personal information vary by country, our hotels or other business operations may put
in place additional measures that vary depending on the applicable legal requirements.
Information is generally processed and stored in the United States, in which data protection
laws are not as comprehensive as in the European Union. Information gathered is used only
for the purpose for which the information was collected and is not used or shared with
other companies. The personal information you provide to us for making a reservation is
made available to the applicable hotel for the purpose of meeting your reservation request.
If you cancel your reservation, the information is stored for record keeping purposes
only and is not accessed again. After completing your stay the information you provide
may be used for direct marketing our hotel. We may use the services of a third party
mail house for the sole purpose of mailing materials.
DISCLOSURE OF INFORMATION & OPT-OUT: We will not sell, trade, rent or release such
information to entities outside of the family of hotels, for their use without your
approval and giving you the opportunity to opt-out.
Links to Other Sites: If you choose to leave this site via links to other hotel
sites, including those of advertisers, we are not responsible for the privacy
policies or content of those sites, nor are we responsible for the cookies those
sites might deposit on your hard drive.
MINORS: Our web sites do not sell products for purchase by children. If you are
under 18, you may only use our web sites with the involvement of a parent or guardian.
LEGAL ISSUES: We will disclose personal information when required by law or in
good faith belief if such action is necessary or desirable to comply with the
law, protect or defend the rights or property of our hotels, the site or its users.
PRIVACY STATEMENT CHANGES: In the future, we may need to change the privacy statement
for our properties. All changes will be made here so that you will always know what
information we gather, how we might use that information and whether we will disclose
it to anyone. Changes in the privacy statement will only affect our treatment of
information supplied by you to us following the effective date of such changes,
i.e., for information supplied by you prior to the change in the privacy statement,
we will continue to honor the obligations of the privacy statement, for such
information, in effect when the information was originally supplied by you. Information
entered or re-entered following a change in the privacy statement will be governed by
the new privacy statement.
CONCLUSION: Your privacy concerns are important to us. We hope this privacy statement
has been helpful to you. If you have any questions about this privacy statement
or privacy concerns please contact us.
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